Online Return Policy

Return Policy

Need to make a return? No worries, all the details are below. FYI, all refunds or exchanges require a valid receipt or packing slip. And sorry, shipping and handling fees are not refundable.

Merchandise:

• Non-textbook items may be refunded or exchanged in resaleable condition within 45 days, with an original receipt.
• Beauty products must be in sealed/new condition.
• Gift Cards and Prepaid cards are non-refundable.
• Shipping, digital and handling fees are non-refundable.
• Clearance merchandise is non-refundable.
• Unfortunately, we do not accept returns for NIL product.

Two Ways to Return:

In-person refunds

Just take your receipt/packing slip and return it to your campus bookstore.

Returns by mail

1. Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
2. Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s).
3. Hold on to your tracking information and shipping receipt until you get your refund.