GETTING TO YES
Details
Since its original publication nearly thirty years ago,�Getting to Yes�has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution.�Getting to Yes�offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.
| Author: | FISHER ROGER AND URY |
|---|---|
| ISBN-13: | 9780143118756 |
| Publisher: | PENGUIN PUTNAM TRADE |
|---|
Shipping Info
Once the order has been picked and packed, it will be sent via Standard, 2nd Business Day, or Next Business Day delivery. Arrival times are dependent on item availability and ship-from location. Saturday deliveries in most areas. Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt shipping services.
- Standard (arrives in 4-7 days)
- 2nd Business Day (arrives in 3-4 days)
- Next Business Day (arrives in 2-3 days)
For ONLINE ONLY items, shipping is not available to PO Boxes, APO/ FPO/ DPO, or international addresses. Ships to Continental U.S. only. View Description & Details for additional shipping details related to the item.
Return Policy
A valid receipt or packing slip is required for all refunds or exchanges. Shipping and handling fees are not refundable.
Hardware & Software
Unopened computer hardware and software must be returned within 14 days of purchase for a full refund.
Electronic Software Download (ESD) purchases are Final and Non-Returnable.
Other Merchandise
For questions related to ONLINE ONLY product returns or items received, contact your Campus Store or Customer Service at 1-888-279-8008.
All other merchandise that is unopened and in original condition can be returned within 30 days of purchase.
