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Question about your book or order?

Call Online Textbook Store customer service at 855-277-6006 or email cnu@fvb.follett.com for help exchanging or returning a book.


Textbook Return Policy

Textbooks may be returned within 14 days of receipt or 14 days from the start of classes, whichever is later. Items shipped within 10 days of the end of classes are non-refundable. No authorization is required, but textbooks must be in the original condition. Return books to: Textbook Returns, 8950 Palmer Street, River Grove, IL 60171. CNU Online Textbook Store highly recommends using a traceable shipping method. For more information, click here.