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Many Unhappy Returns: One Man's Quest to Turn Around the Most Unpopular Organization in America
- Author: Rossotti, Charles O.
- Publisher: Harvard Business School Press
- Binding: Hardcover
- Copyright: 2005
- ISBN-13: 9781591394419
- ISBN-10: 1591394414
Recounts the remarkable story of Rossotti's leadership and transformation of this much-maligned agency. In the glare of intense public scrutiny, he effected dramatic changes in the way the IRS did business--while it continued to collect $2 trillion in revenue.
Additional Book Description
Recounts the remarkable story of Rossotti's leadership and transformation of this much-maligned agency. In the glare of intense public scrutiny, he effected dramatic changes in the way the IRS did business--while it continued to collect $2 trillion in revenue.
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