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Help/FAQ:  Technical


How do I know my personal information is secure?

Our site has security measures in place to protect against the loss, misuse or alteration of your information. Our secure server software uses 128-bit encryption SSL technology and is among the best software available today for secure Internet commerce transactions. It encrypts your personal information, including credit card number, name, and address, so that it is not intercepted as it travels over the Internet.

You should also know that federal law protects you as a consumer against unauthorized charges made to your card. Talk to your credit card company for more information on protecting yourself from unauthorized charges.

Browser Support

Browser Recommendations:
For the best browsing experience we recommend you use one of the following browsers to access our website:

  • Microsoft Internet Explorer version 7.0 or higher
  • Firefox version 17.0 or higher
  • Chrome version 23.0 or higher
  • Safari version 5.0 or higher
Browser Settings:
Our website uses browser cookies to hold the items you have selected in your cart while you continue to browse. In order to ensure that all of our site features are available to you please ensure that your browser is configured to accept cookies.
Additional Programs:

Adobe
At times we may provide information using Adobe Acrobat PDFs. We recommend using the most recent version of Adobe Reader to properly view this information. You can download this application from Adobe.com for free.

Flash
We partner with multiple companies to provide you with a more robust shopping experience. Some of these partners use Adobe Flash on their websites and we recommend using the most recent version of this plugin for the complete experience. You can download this application from Adobe.com for free.

Assistive Technology Users

We are committed to continuing to find ways to enhance and improve the experience for all customers, including those using assistive technologies. If you need assistance with your online order please contact our customer service department at 1-800-381-5151.

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