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Help/FAQ:  Return Policy

Return Policy


General Return Policy
STANDARD RETURN POLICY:
A valid receipt and/or packing slip are required for all refunds or exchanges. All items (except Course Materials and Hardware/Software) unopened and in original condition returned within 30 days of purchase may be exchanged or refunded to the original form of tender.

Course Materials and Hardware/Software Details:

Course Materials (textbooks):

- A full refund will be given for textbooks and course materials returned during the first seven days of classes. Materials purchased after the first seven days of instruction must be returned within 2 business days of purchase up until the conclusion of the sixth week of the semester, after which all sales are final. For summer sessions, textbooks must be returned prior to the conclusion of the first week of classes. Following the deadline, all summer term sales are final.

- Final Sale items include the following: Inkling Digital Textbooks, Study Guides, Test Prep Books, Bar Charts, Cliff Notes, Professional Reference Study Aids, clearance items and magazines. All these items are not returnable/refundable.

Hardware & Software:

- Unopened (unless defective) computer hardware and software may be refunded or exchanged within 14 days of purchase.

TWO EASY WAYS TO RETURN:
  1. Return to original bookstore.
  2. Return by mail. Note: we do not refund shipping and handling fees.


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