Help/FAQ: Policies

Does VarsityBooks share or sell my personal information?

We do not provide any personally identifiable information about you to any third parties without your consent. The only exception are to those third parties have agreed to our confidentiality provisions and only use the information to help us operate the site, or as we are required by law to disclose such information.

Where can I find written documentation of your shipping and return policies?

Click on the Help/FAQ link that is at the bottom of the page. Then, simply, select the option that you are interested in for more detail.

Return Policy

Textbooks
Textbooks may be returned within 30 days from receipt or 30 days from the start of classes, whichever is later. No authorization is required, but textbooks must be in original condition. For each title, fill in the quantity being sent back in the "Ret Qty" column. Ship returns along with a copy of packing list. Returns will be credited to your account within 30 days of receipt. New textbooks must be received in new condition, so please pack your books securely. Software or CD refunds are accepted only if unopened, unless defective. New items received with markings or damaged will be credited at the used price. Varsitybooks.com is not responsible for items lost or damaged in transit. It is suggested that a traceable method of shipping be such as UPS or insured Parcel Post. Any insurance is the responsibility of the sender.

Back to top