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Help/FAQ:  Orders


What is the status of my order?

Sign in to your account so you can see a list of all your orders.

Order Status Codes:

New - An order that has not yet been viewed and we have not yet taken any action taken on it.
In-Process - The order has been viewed and we have begun processing it.
Backordered - Item(s) are considered backordered when we have ordered them from our vendors, and we are waiting to receive them.
Fulfilled - All the item(s) have been shipped out or are ready for pick-up at the bookstore.
Cancelled - The item(s) have been cancelled and requires no further action.


Payment Methods

Here is a list of payment methods Davidson College Store accepts.


Online

  American Express
  Discover
  Financial Aid
  Gift Card
  MasterCard
  Visa

In-store

  American Express
  Discover
  Financial Aid
  Gift Card
  MasterCard
  Visa

What does Textbook Condition Preference mean?

During checkout you can indicate whether we can substitute Used for New or New for Used if your preference is not available.

If you elect to substitute and we don't have your first choice we will automatically provide you with that same title in the condition we do have in-stock. Please note: when a textbook condition substitution occurs there is a change to the final total price of the order.


What's an ISBN?

ISBN stands for International Standard Book Number. You can find the ISBN on the back cover of the book near the bar code, or on the copyright page of the book.


Availability of Merchandise

Our goal is to provide you with all the products and services that have been made available through the website. On rare occasions, some items and services may not be available at the time of purchase. If this happens, we will make every reasonable effort to provide you with the item or service requested.


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